A look at where most sales training goes wrong, and three critical bits of information your sales team must know.
80% of companies think they give above average customer service, yet only 8% of customers feel they receive it. Where do you stand and how can you improve?
Offering upgrades is not about increasing turnover, it’s about increasing profit margins. Tips on what services to offer, when to offer them, and who to offer them to.
A look at the past, present and future of printed magazines with personalized content, and how inkjet technologies are changing the publishing segment.
A look at the current state and future outlook for Variable Data Printing among commercial and in-plant printers.
Proactive selling is the technique where companies anticipate their clients’ needs, leading to upsell opportunities. Get started with ideas from this blog.
RFI, RFQ and RFP: What they are, how they’re different, and how they fit together when evaluating potential technology investments.
If you’re in sales, you know how dangerous it can be to have just a single relationship inside your customer’s business. See the power of expanding your client network.
With over 25 breakout sessions and top multi-channel marketing innovators in attendance, this year’s XMPie Users Group Conference is a can’t-miss event.