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Does your company have a sound process in place when training staff to 'backup' one another?…
November 3, 2014 | 0 comments
Thought Leadership
Does your organization wants to incorporate Lean Six Sigma practices? It doesn't have to be difficult…
May 12, 2014 | 0 comments
Industry Trends, Thought Leadership
What is the cost of bad customer service? How much more does it cost to attract…
March 11, 2014 | 5 comments
There is a hot new job title on the rise, known as Chief Digital Officer. By…
January 21, 2014 | 0 comments