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Each year, printing companies lose 15-20% of their customers from the year before. Understand the current…
December 22, 2016 | 1 comments
Industry Trends
Written by: Howard Fenton Senior Technology Consultant NAPL I think that Joel did a great job…
December 6, 2011 | 0 comments
Delight Your Customers, Industry Trends
Written by Howard Fenton Senior Technology Consultant NAPL There are three general categories of in-plants: universities,…
November 8, 2011 | 2 comments
Delight Your Customers, Grow Your Business, Industry Trends, Produce More Jobs, Reduce Your Cost
Written by Howard Fenton, Senior Technology Consultant at NAPL Every once in a while, I get…
July 26, 2011 | 0 comments
Written by Howard Fenton, Senior Technology Consultant at NAPL Have you heard the popular customer service…
June 30, 2011 | 4 comments