Don’t suffer from the ‘Curse of the PDF’. Make it harder for your clients to take their business elsewhere by creating true value beyond printing.
When you start running events that are truly focused on customers, they will see you as more than just a commodity supplier. They will see you as a partner.
Are you continually losing bids to your competition? You may want to ensure your costs are up-to-date. Here’s how to start.
Everyone puts “outstanding customer service” on their websites, but these companies really live it out.
What communication style best resonates with your customers? Here’s a simple trick that can help you get the most out of your next meeting with customers and prospects.
How many awful presentations have you sat through? Here are 3 common PowerPoint mistakes to avoid, helping you ensure your audience is not put to sleep.
If you want to better understand your customers’ experience, who better to ask than…your customers? The Xerox U.S. Metered Supplies team did just that, allowing for one-stop shopping and eliminating guesswork.
Maintaining customers loyalty is necessary when trying to grow a business. So how do you handle customer complaints? Is your staff empowered to help restore loyalty?