Delight Your Customers

Three Key Issues to Consider Prior to a Customer Event

By |Dec 28, 2016|

It can be tempting to think that everything has been done when the replies start coming in. However, there is still plenty you can do to make sure that your event is as successful as possible

Three Reasons You Might Be Losing Bids

By |Oct 13, 2016|

Are you continually losing bids to your competition? You may want to ensure your costs are up-to-date. Here’s how to start.

3 Stories: What Sets These Shops Apart

By |Jun 18, 2015|

Everyone puts “outstanding customer service” on their websites, but these companies really live it out.

VAK: How To Help Prospects Pay Attention To You

By |Nov 6, 2014|

What communication style best resonates with your customers? Here’s a simple trick that can help you get the most out of your next meeting with customers and prospects.

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    Wow Your Audience With PowerPoint (Don’t Send Them To Sleep)

Wow Your Audience With PowerPoint (Don’t Send Them To Sleep)

By |Oct 30, 2014|

How many awful presentations have you sat through? Here are 3 common PowerPoint mistakes to avoid, helping you ensure your audience is not put to sleep.

From Hassle to Happy: Making the Most of Customer Feedback

By |Oct 20, 2014|

If you want to better understand your customers’ experience, who better to ask than…your customers? The Xerox U.S. Metered Supplies team did just that, allowing for one-stop shopping and eliminating guesswork.

Deepening Customer Loyalty with Printed Coupons

By |Aug 25, 2014|

Maintaining customers loyalty is necessary when trying to grow a business. So how do you handle customer complaints? Is your staff empowered to help restore loyalty?

The Pluses and Minuses of Inkjet ROI

By |Aug 5, 2014|

Wondering if switching to production inkjet carries a large enough ROI? Look at how productivity, turnaround, and personalization make this technology worthy of a good hard look.

10 Reasons Why In-Plants Should Offer ePublishing Services

By |Jul 10, 2014|

With the growth of digital technology, there seems to be a gap in the print industry. Tricia Bhattacharya discusses how you can bridge this gap by offering ePublishing services.

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    New Webinar Series Focuses on Top Print Business Opportunities in 2014

New Webinar Series Focuses on Top Print Business Opportunities in 2014

By |Feb 26, 2014|

Big data, mobile communications, interactive print and inkjet technologies all represent some of the top trends and print business opportunities in 2014. Join Xerox and InfoTrends for 6 free webinars taking place throughout the year.