Delight Your Customers

Three Reasons You Might Be Losing Bids

By |Oct 13, 2016|

Are you continually losing bids to your competition? You may want to ensure your costs are up-to-date. Here’s how to start.

3 Stories: What Sets These Shops Apart

By |Jun 18, 2015|

Everyone puts “outstanding customer service” on their websites, but these companies really live it out.

VAK: How To Help Prospects Pay Attention To You

By |Nov 6, 2014|

What communication style best resonates with your customers? Here’s a simple trick that can help you get the most out of your next meeting with customers and prospects.

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    Wow Your Audience With PowerPoint (Don’t Send Them To Sleep)

Wow Your Audience With PowerPoint (Don’t Send Them To Sleep)

By |Oct 30, 2014|

How many awful presentations have you sat through? Here are 3 common PowerPoint mistakes to avoid, helping you ensure your audience is not put to sleep.

From Hassle to Happy: Making the Most of Customer Feedback

By |Oct 20, 2014|

If you want to better understand your customers’ experience, who better to ask than…your customers? The Xerox U.S. Metered Supplies team did just that, allowing for one-stop shopping and eliminating guesswork.

Deepening Customer Loyalty with Printed Coupons

By |Aug 25, 2014|

Maintaining customers loyalty is necessary when trying to grow a business. So how do you handle customer complaints? Is your staff empowered to help restore loyalty?

The Pluses and Minuses of Inkjet ROI

By |Aug 5, 2014|

Wondering if switching to production inkjet carries a large enough ROI? Look at how productivity, turnaround, and personalization make this technology worthy of a good hard look.

10 Reasons Why In-Plants Should Offer ePublishing Services

By |Jul 10, 2014|

With the growth of digital technology, there seems to be a gap in the print industry. Tricia Bhattacharya discusses how you can bridge this gap by offering ePublishing services.

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    New Webinar Series Focuses on Top Print Business Opportunities in 2014

New Webinar Series Focuses on Top Print Business Opportunities in 2014

By |Feb 26, 2014|

Big data, mobile communications, interactive print and inkjet technologies all represent some of the top trends and print business opportunities in 2014. Join Xerox and InfoTrends for 6 free webinars taking place throughout the year.

3 Steps to Improving your Print Business in 2014

By |Jan 9, 2014|

Want to get the most out of your business? 3 steps for improving your print business in 2014, and a look ahead to topics we will discuss this year (including optimizing your website, leveraging social media, and much more!)