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Business Development, Grow Your Business, Industry Trends
Most executives agree on importance of accurate estimates - but few take the actions required to…
May 3, 2016 | 1 comments
Industry Trends, Thought Leadership
What is the cost of bad customer service? How much more does it cost to attract…
March 11, 2014 | 5 comments
Delight Your Customers, Industry Trends
Written by Howard Fenton, Senior Technology Consultant at NAPL Have you heard the popular customer service…
June 30, 2011 | 4 comments