You can help your customers improve their customers’ aftermarket experience by considering the different aspects of the buyer journey and where print or other marketing tools you offer can make a positive impact.
The tools and information you need to be a true marketing partner to your customers are likely a part of your arsenal already – or are at least within reach. Do you currently help clients create printed marketing materials? Do you produce direct mail pieces? Do you bring creativity plus big-picture strategy to your conversations? You’re already in the marketing ballpark.
See how two print providers – serving two completely different verticals – are elevating their customer service by understanding and addressing their unique needs.
Most executives agree on importance of accurate estimates – but few take the actions required to instill these processes.
Did you Know: Service providers experiencing double-digital revenue growth derive 26% of their revenue from value-added services? See how this in-plant is doing just that.
Two leading print and marketing services providers share their perspectives on the opportunities in offering mobile services.
Consumers have more options than ever before when looking to purchase print. As a result, pricing pressure can be smothering. How do you escape this commodity trap? With unique offerings aimed at specific target markets. This article explains how to get started.