Skip to main content Click to view our Accessibility Statement or contact us with accessibility-related questions.
      • Printers
      • Home Office Printers
      • Office Laser Printers
      • Multifunction/All-in-One Printers
      • Digital Sheet-fed Printing Presses
      • Product Finder
      • Printer Supplies
      • Metered Supplies Log-in
      • Everyday Toner for non-Xerox printers
      • Check Your Order Status
      • Xerox eConcierge Supplies Assistant
    • Scanners
    • Shop Online
      • Featured Software
      • Print Management Software
      • Workplace Solutions
      • Print Production Workflow Software
      • XMPie Personalization Software
      • DocuShare Enterprise Content Management
      • CareAR Remote AR Support
      • Content Hub
      • Workflow Central
      • Office Printing Solutions
      • Office Workflow Solutions
      • ConnectKey Technology
      • Workflow Apps
      • Mobile Solutions
      • Education
      • Financial Services
      • Government
      • Healthcare
      • Retail
      • Global Document Services
      • Accounts Payable
      • Capture & Content
      • Campaigns on Demand
      • Digital Hub & Cloud Print
      • Managed Print Services
      • Production Print Solutions
      • Print Feeding and Finishing Solutions
      • Print Production Workflow Software
      • Graphic Design Solutions
      • Print Applications
      • Business Development
      • Small and Medium Business Solutions
      • Xerox Business Solutions
    • IT Services
    • Solutions Innovation
    • Insights
      • All Support and Drivers
      • Register your product
      • Printer Security
    • MySupport
    • Support Community Forum
    • Contact Us
      • Xerox Global Partner Program
      • Xerox Developers Program
      • Xerox Business Innovation Partner Program
      • Xerox DocuShare Partner Program
      • Channel Partner Portal
      • Xerox Premier Partner Global Network
      • Xerox DocuShare Partner Portal
      • Find a sales location
      • Find a print provider
      • Find a DocuShare reseller
    • Become a partner
    • Xerox Financial Services
  • United States
  • Account
  • Log In
  • Log Out
  • Shop
United States(en)

Customer Service

Business Operations, Industry Trends

Five Steps to Pull Out…

Many in-plants and commercial printers face a vicious cycle: If annual financial targets aren’t met, then…

October 17, 2016 | 0 comments

Sales

Using Customer Surveys to Upsell

80% of companies think they give above average customer service, yet only 8% of customers feel…

January 11, 2016 | 2 comments

Case Studies, Delight Your Customers

3 Stories: What Sets These…

Everyone puts “outstanding customer service” on their websites, but these companies really live it out.

June 18, 2015 | 0 comments

Sales

Why You Should Fire a…

Have you ever had a customer you regret becoming involved with? Problematic customers eat away at…

May 5, 2015 | 0 comments

Business Objectives, Delight Your Customers, Sales, Thought Leadership

Deepening Customer Loyalty with Printed…

Maintaining customers loyalty is necessary when trying to grow a business. So how do you handle…

August 25, 2014 | 0 comments

Industry Trends, Thought Leadership

How Much Does Bad Customer…

What is the cost of bad customer service? How much more does it cost to attract…

March 11, 2014 | 5 comments

Industry Trends, Social Media

To Tweet or Not to…

People question the effectiveness of social media tools to enhance marketing and sales efforts. Twitter can…

March 26, 2013 | 0 comments

Delight Your Customers, Industry Trends

Measuring Customer Satisfaction in the…

Written by Howard Fenton, Senior Technology Consultant at NAPL Have you heard the popular customer service…

June 30, 2011 | 4 comments

Miscellaneous

Loyalty in Print: Price vs.…

I have heard a lot of interesting comments (and read) about loyalty and brands… What does…

February 10, 2010 | 1 comment

  RSS Feed

Connect


About Digital Printing Hot Spot

Our goal is to help your business succeed and grow, all while helping you get the most out of your production digital print technology. Xerox subject matter experts, industry consultants, partners and customers from all over the world share ideas, insights and trends to help you stay ahead of the curve in meeting the growing demands of your customers. From new applications and technologies to ways to make your daily operations run more smoothly, you won’t want to miss the information shared on the Xerox Digital Printing Hot Spot Blog.


More from Xerox Blogs

About Xerox: Corporate Information
  • COVID-19 Resources
  • Innovation
  • Environment, Health and Safety
  • Corporate Social Responsibility
  • Our Policy Positions
  • Security Solutions
  • Newsroom
  • Events
  • Xerox Ventures
  • CareAR
  • Fittle
Ways to Buy
  • Shop Xerox Online Store
  • Supplies Online Store
  • App Gallery
  • Enterprise Store
  • Print Inquiries
  • Service Inquiries
  • Find a Sales Location
Support and Drivers
  • MySupport
  • Recycling
  • Support Forum
  • Contact Us
  • Careers
  • Investors
  • Privacy
  • Legal
  • Privacy Choices
  • Site Map

© 1986 - 2023 Xerox Corporation. All rights reserved. Xerox® is a trademark of Xerox Corporation in the United States and/or other countries.